JEA Assessment Tests, Hiring Process & Interviews Online Preparation – 2025

Are you a job seeker thinking about applying for a position at JEA? If so, this article will provide you with an all-inclusive overview about JEA’s hiring process and tips for passing the assessment tests.

What Is JEA?

JEA is a non-profit, community-owned utility company located in Jacksonville, Florida. JEA is responsible for providing reliable water, electric, and sewage services to their customers. Not only has JEA successfully provided service to over 400,000 customers, they have also focused on performing natural resource preservation work.

The company primarily hires engineers, accountants, technology specialists, and customer service representatives. JEA also offers apprenticeship programs for professionals and graduates trained in a skill craft.

JEA is a company that offers their employees generous benefits packages. If you are hired by JEA, you can expect to have paid time off during the holidays, annual leave, comprehensive medical insurance, and more. JEA also encourages their employees to further their education by offering tuition assistance as well as professional development courses.

What Is JEA’s Recruitment Process?

JEA offers their future employees multiple avenues to apply. If you are a current employee, you can use JEA’s application platform called “The Grid” to submit an application. If you don’t work for JEA, simply visit JEA’s website and click on the “Career” tab to view job openings and submit your application.

When you fill out the application, JEA will ask you provide documentation that displays your qualifications. You are also required to provide any relevant certificates, a DD-214 if applying for Veteran’s Preference, and proof of degrees or diplomas.

Application Screening

Once the job closes, your resume will be reviewed by a JEA recruiting professional to determine your eligibility. After the review, an email will be sent to the email address you provided and will include instructions for your next step.

Psychometric Tests

The next step in JEA’s recruitment process will be taking several assessments. A professional from the JEA Talent Acquisition Services will contact you by phone or email and provide you with exam details. Read the exam details in their entirety. This is where you will find the exam date, time, and any documents that will be required to prove your identity. Depending on the position you apply for, you may be asked to take a personality test, IBEW Electrical Apprenticeship Test, or a Civil Service Written Exam.

• Personality Test – JEA will ask you to take a personality test that will compare your performance to the results of other candidates. For this test, focus on answering questions accurately and honestly. This test is used to see how you would react in certain situations, so be sure to answer with the truth.
• IBEW Electrical Apprenticeship Test – For this test, you will be asked to complete an “Algebra and Functions” section as well as a “Reading Comprehension” section. This exam could take up to 2.5 hours and is designed to test the applicant’s aptitude to comprehend general knowledge. It is really important to have a firm understanding of these concepts. The best way to prepare for this test is by repeatedly taking practice exams. The more familiar you are with this topic, the better prepared you will be.
• Civil Service Written Exam – JEA deploys a Civil Service Written Exam that will test you on your knowledge, skills, and abilities. This exam could take between 1 to 2 hours, but could take longer depending on the position you applied for. This exam site is currently located at the Florida State College at Jacksonville. The questions will be designed by subject matter experts on the hiring committee and will use industry reference guidelines. In order to prepare for this exam, you will need to practice and become familiar with a variety of subjects, including math, English, critical thinking, and more. The key to passing this exam is to familiarize yourself with multiple general education topics by taking practice exams and using test preparation material, that way you will feel confident when the time comes to take the exam.

Civil Service Interview

If you pass the exams, you will be asked to conduct a pre-employment Civil Service interview. During the interview, you will be asked to answer a set of questions. Every applicant will be asked the same questions. The hiring committee will then award you with points based on your responses to the questions. The interview process will be held in front of a board of panels. You should expect the interview to take between 30 minutes to 1.5 hours. Different members from the panel will ask you different questions. However, they will not ask you to expand on any of your responses. Therefore, it is your responsibility to answer questions completely and accurately. The panel will allow you to gather your thoughts on a piece of paper, if necessary. However, you will be required to leave your notes with the panel at the conclusion of the interview.

Job Offer

Following the interview, the JEA hiring managers will review every candidate and compare them based on their performances. This step in the process will usually take several days. You will then be notified of your final score and whether or not you passed. If you passed, you will be awarded a spot on JEA’s internal/external eligibility list. This means that you will not have to retake the exam or conduct another interview if an applicable position becomes available. If there is an immediate position opening, you will be contacted by a JEA hiring manager with a job offer.

How to Prepare for JEA’s Assessments?

JEA will use different assessments and exams to test a candidate’s abilities and skills. The company’s hiring managers will use these assessments to weed out unqualified candidates. Therefore, it is important to carefully study for these exams in order to improve your chances of passing the exams and impressing the hiring managers. Companies use these kinds of psychometric tests to get a feel for the candidate’s personality and knowledge base. One of the best ways to prepare for these assessments is by using online test preparation materials that have explained answers for you to review.