Amazon Operations Manager Assessment Online Preparation & Free Practice Questions – 2025

Amazon operations managers are responsible for leading a team of area managers. The success of their fulfillment centers relies on the leadership of the operations manager. They will also be asked to take part in Kaizen projects, to help improve operations and streamline fulfillment. Operations managers need to be able to work well with the other support teams to keep the ops teams running effectively.

The role of operations manager is extremely important to keeping the Amazon fulfillment centers running smoothly. If you are interested in a career as an operations manager, you will need to meet the minimum qualifications needed for the position. You will also need to demonstrate your proficiency on the Amazon Operations Management Virtual Job Tryout.

Amazon Operations Management Virtual Job Tryout

If your experience and background is the right fit for the position of operations manager, you will be emailed a link to the Virtual Job Tryout. This assessment takes around 45 minutes. It is made up of two parts, the Work-Style Assessment, and the Work-Sample Simulation. The Work-Style Assessment is a personality type test, and the Work-Sample Simulation will show the skills you need to display for job success.

Work-Sample Simulation

The Work-Sample Simulation focuses on 3 separate skills. These are the areas in which you need to excel to be an effective operations manager.

• Team Leading Scenarios – This section will focus on your decision-making and leadership skills. It is made up of 8 situational judgment questions. Each scenario is based on a challenge that you may face as an operations manager. You will have 4 solutions to choose from, and you will be asked to select which option is the best and which is the worst.
  Sample Questions:
  • Jessica has always been a reliable employee in the past. Recently she has started arriving to work late and has started missing deadlines. So far this has not affected the rest of the team.
  • What are the best and worst ways to handle this situation?
  • Tell her she is in danger of being fired
  • Tell her you have noticed something seems wrong, and offer resources for employee assistance
  • Tell her she is being written up, and that she needs to separate her personal life from work
  • Have another employee find out what’s wrong
• Prioritizing Daily Tasks – In this portion of the assessment, you will need to demonstrate how you prioritize tasks. There are only two questions on this test. Both questions will consist of a list of tasks and situations, and you will need to rank them in order of urgency.
  Example Questions:
  • Rank these by the level of priority. 1 being most urgent and needs to be handled immediately, and 4 being less urgent.
  • You catch an employee ignoring safety rules
  • Two employees are in an argument that has escalated to shouting
  • You have a telephone conference in 20 minutes
  • One of your employees says they urgently need to speak with you
• Running Your Area – This will assess your ability to interpret data and read and analyze graphs. You will be given sample reports, similar to the ones you would use as an operations manager. You will have 8 questions to answer based on the information you will be given in the graphs.

Work-Style Assessment

The Work-Style assessment is personality-based. The questions will show the Amazon hiring team your work style. It will also show how well your work style adheres to the Amazon Leadership Principles.

• Experience and Background – This is a 17-question section that delves into your professional background. Some questions will focus on details such as, “how long have you worked in this field?” Others will focus on your behaviors, “do you often give feedback about how things can be improved?”
• Personality Survey – This is a 47-question personality assessment. You will be given two statements, and you will need to decide which one best describes you.

Amazon Leadership Principles

Amazon wants to find employees that very closely fit with their corporate culture. Most of its tests focus on how closely candidates match the Leadership Principles they have established. This is why it is essential that you learn the principles and apply your knowledge to the assessments.

There are 16 Leadership Principles:

1. Customer Obsession- Everything you do is for the benefit of the customer; the customer is more important than the competition.
2. Ownership- Everything you do is for the benefit of long-term success, and everything you do is for the benefit of the company, not just your team.
3. Invent and Simplify- Look for innovation everywhere and encourage it in your team. Find ways to simplify the process.
4. Are Right a Lot- Leaders have good instincts and are not afraid to ask for different perspectives.
5. Learn and Be Curious- Always look for new ways to improve yourself and be willing to learn new things.
6. Hire and Develop the Best- Recognize and help coach and develop talent. Help them move through the company and encourage them to succeed.
7. Insist On the Highest Standards- Keep the bar high, and do not settle for “good enough.”
8. Think Big- Leaders think outside the box and look for bigger and better ways of doing things.
9. Bias For Action- Do not be afraid to take calculated risks.
10. Frugality- Use budget constraints as a way to innovate.
11. Earn Trust- Treat others with respect. Listen to your team, and do not be afraid to accept responsibility for your mistakes.
12. Dive Deep- Pay attention to the details, and do not overlook discrepancies.
13. Have Backbone; Disagree and Commit- Stick to your principles, and do not be afraid to respectfully disagree.
14. Deliver Results- Get things done in a timely fashion.
15. Strive To Be Earth’s Best Employer- Make sure you treat your employees with empathy, and respect. Do your best to help them feel empowered. Happy employees are important to overall company success.
16. Success and Scale Bring Broad Responsibility- Leave things better than how you found them and strive to do better every day.

How to Prepare for the Operations Manager Virtual Job Tryout?

The position of Operations Manager comes with a great deal of responsibility and strict requirements. You have one chance to make a good impression. An outstanding score on the virtual assessment is necessary to continue in the hiring process and achieve your goal. To do this you will need to focus on Amazon company values and learn the way it does business.

Carefully research all the duties the Operations Manager position entails.  Look up reviews from other employees and learn about the types of situations you may encounter. This will help you recognize the best responses to the situational judgment questions.

Learn the Leadership Principles and how they are reflected in different situations. If you look at the Amazon careers page, you will see the extreme emphasis they place on these for all Amazon roles.

Practice working with graphs and solving problems. Even if they are not the same as the graphs used by Amazon, it will give you experience, and helpful practice.

Since you will be sent a link to the test, you will be able to take it wherever you feel comfortable. Make sure you give yourself at least 45 minutes of time where you will not be disturbed. Set up your test station in an area free of distractions, so you can give all of your focus to the assessment. You will want to have a pencil, scrap paper, and a calculator handy.

The Operations Manager Assessment will be challenging because the position is challenging. Practice and preparation will help you show Amazon you are ready for the challenge.