Best Western Assessment Tests, Hiring Process & Interviews Online Preparation – 2025

What Is Best Western?

Founded in 1946, Best Western is a Phoenix, Arizona-based hotel franchise. There are 4,700 hotels worldwide operating under the Best Western name, 2,000 of which are located in North America. There are 18 Best Western hotel brands, economy, upscale, and luxury. The target market of each brand is reflected in the names. WorldHotels indicates the Best Western luxury line, Best Western Premier, Signature, and Plus, are part of the upscale line, along with the Glo, Vib, Sadie by Best Western, Aiden By Best Western, and Executive Residence brands. The Best Western economy line operates under the Surestay name.

IN addition to the jobs available at the hotels doing front desk work, maintenance, and other hospitality jobs, there are also corporate careers. There are over 1,000 corporate employees at Best Western. They are spread between the offices in the United States, Canada, and Milan. The Best Western headquarters has been named one of the best places to work in Phoenix Arizona. The benefits provided by Best Western help cement this status. Employees are eligible for a range of benefits that include:

• Medical, dental, and vision coverage
• Health savings account
• Flex spending account
• Retirement investment plans
• Paid holidays
• Paid sick leave
• Hotel discounts
• Insurance discounts

What Is Best Western’s Recruitment Process?

If you are interested in a corporate career with Best Western, start your search on their website. There are separate pages for careers in The US and Canada, and careers in Milan. If you do not see a position that you are interested in, join the talent community. This way you will be notified if a position that you qualify for becomes available. Your resume will need to be submitted through the corporate careers page.

Careers with individual Best Western franchises and brands can be found advertised locally or on the individual hotel’s website.

The interview process will vary a great deal from job to job. Interviews will start with a phone call. This may be to schedule an onsite interview or act as a screening interview. This will depend on the type of position you have applied for. corporate positions will typically include a 20-minute-long screening interview. Some job-seekers will be asked to go in and shadow another employee as part of the interview process, while others will simply have a one-on-one interview.

Some positions, especially those in corporate, will require the completion of online tests. These tests help identify the individuals who are the most likely to succeed. They may be given before you are asked to interview, to help screen candidates prior to interviewing.

Best Western’s Assessment Tests

Psychometric testing is used to help narrow down the candidate pool. These tests show which candidates have the right abilities to learn quickly and perform well on the job. Not all positions require testing. If you are asked to take a pre-hire assessment there are several that are common in the hospitality field.

• Logical Reasoning Test – This test measures your analytical and problem-solving skills. The test is made up of changing sequences of shapes. To find the missing piece of the sequence, you will need to determine the pattern. The questions are multiple-choice. There will be a time limit with this test.
• Verbal Reasoning Test – This is a test of communication skills. You will be given several short passages to read. You will then need to answer follow-up questions which will be either true or false, or multiple-choice.
• Personality Assessment – This is a questionnaire that helps determine if your goals and motivations are compatible with the company. Your ethics, goals, and motivations will all be measured through this test.
• Situational Judgment Test– This will show how you handle everyday challenges that occur on the job. You will be given situations that are in line with things that may occur in the course of your job duties. You will need to pick the best solution or rank the resolutions you are given from best to worst.
• Leadership Test – This is a combination of tests given to management candidates. It may incorporate logical reasoning, personality, and situational judgment questions.

How to Prepare for Best Western’s Psychometric Tests?

Give yourself an advantage over the competition by taking time to strengthen your skills. Word puzzles and crosswords can help you improve your verbal reasoning. Logical reasoning can be exercised using apps that are designed to improve cognitive function.

Personality tests and situational judgment tests can be trickier. You can prepare for these by learning what Best Western expects from its employees and its goals as a company. Understanding the corporate culture of Best Western will help you understand the behaviors they value. This will help you make educated guesses when answering situational judgment and personality questions.