In 2017, Xerox spun off its business services division to form Conduent. The company is headquartered in Florham, New Jersey, United States, and has over 31,000 employees across 22 countries. Conduent offers solutions in several areas, including:
Claims and administration
Business operations
Government solutions
Human capital
Customer experience management
Transportation
Conduent’s dedicated associates provide services to their clients that are critical for business success. Employees work as one team with a single mission and strive to create value for their clients daily. They have several core values that guide how Conduent employees act, think, and make decisions:
Delivery services with personal accountability and quality
Drive client success
Communicate with purpose
Be inclusive and open
Being a good teammate
Act with humility and be Conduent proud
Working at Conduent
Conduent embraces diversity and flexibility in their work. They strive to create a culture where everyone feels their ideas matter and they are part of the team. Working at Conduent means you’ll receive a host of benefits, including:
Flexible workstyle (remote, work from home, hybrid, and in-office options)
Medical, dental, and vision insurance
Paid time off
Discount programs
Learning and development opportunities
What Is the Hiring Process at Conduent?
Online Application
The Conduent application will include providing your contact information, entering your education history, and details of your past employment.
Depending on the role you are applying for, you may also have to complete one or more assessments during your application process. Doing well on these exams is critical because the hiring team will use them as a screening tool and remove candidates with low scores from the recruitment process.
Aptitude tests assess basic skills necessary to do well in most places of employment. Because Conduent is a business services company, there are specific skills that they expect all employees to possess, such as:
Verbal Reasoning Aptitude Test: This exam will assess your ability to read written information and apply that knowledge. This is important for Conduent employees who read emails and reports daily. The test will present several text passages, and you will have a limited time to answer questions about the information.
Numerical Reasoning Aptitude Test: Some applicants will take a mathematical reasoning test to assess their ability to apply basic math concepts, perform calculations, and read and interpret data from graphs, charts, and tables. These tests are standard for roles using a lot of math, such as accounting and engineering.
Logical Reasoning Aptitude Test: No matter your role, Conduent wants employees who can think critically and come to logical conclusions. The logical reasoning exam will present information you must use to draw conclusions. For example, you may receive a series of images and use the underlying pattern to determine the next image in the sequence.
Skills-Based Assessments
Conduent may also ask you to take a pre-employment skill-based exam if it makes sense for your role. Some positions will have basic requirements you must prove you meet before moving on in the hiring process. Here are a few examples of roles that may require a skills-based exam:
Software engineers and programmers may take a coding or programming test
Administrative staff may take a Microsoft Word or typing test
Accounting staff may take a QuickBooks exam or a test for another accounting software
Psychometric Exams
Lastly, Conduent may also ask job seekers to complete psychometric exams such as personality tests or situational judgment tests (SJTs) so the hiring team can better understand their traits, strengths, and weaknesses.
The Personality Test will present several statements, and you must report how much you agree or disagree with each sentiment.
The SJT will present several simulated scenarios and potential response options, and you must choose the most appropriate reaction for the situation.
To do well in these tests, you must research Conduent and the company values. These exams determine who would be an excellent cultural fit for the company.
Interviews
Candidates who do well on the application will continue to the interview stage. The phone screening will be a quick 30-minute discussion to confirm your application details, interest in the position, and qualifications.
The in-person interview will be at least an hour and may consist of discussions with multiple people. The questions in this interview will be behavior and competency-based and will give the hiring team more information about how you work and if you fit with their current team.
How to Prepare for the Conduent Assessment?
Doing well on the assessment portion of the Conduent hiring process is essential to your success. Because online assessments are screening tools, you’ll want to receive as high of a score as possible on every exam you take.
Using study tools and resources such as online practice tests is a great way to prepare for the exams. These full-length sample tests will show examples of questions you’ll encounter on each test type and provide complete solutions to better understand how to approach each question.
Candidates who prepare for the Conduent hiring process using resources such as online practice tests tend to do better on the exams than those who do not.
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