East West Bank Assessment Test, Hiring Process & Interviews Online Preparation & Tips – 2025

What Is East West Bank?

East West Bank has been in operation since 1973. Opened in California to serve the Chinese-American population, it has now expanded to operate 125 locations. They exclusively serve the United States and Mainland China, with branches in California, Nevada, Georgia, Texas, and Washington in the US, and Hong Kong, Chongqing, Shanghai, and Beijing in China, to name a few.

East West Bank has positions available to job-seekers from several backgrounds. From bank tellers and administrators to engineers and human resources, there are a number of positions open to experienced hires. There are also student and graduate programs available as well as internships for those hoping to learn more about finance.

East West Bank offers extremely competitive benefits that include:

• Medical and dental insurance
• Healthcare flexible spending account
• Vacation time
• Employee stock purchase program
• Retirement savings account
• Worklife-assistance programs
• Tuition reimbursement

What Is East West Bank’s Recruitment Process?

Application

You can begin your search for a position at East West Bank on their website. Their open positions are listed in the careers section of their website. You can look for your career of choice, or search by location you are interested in. To apply you must make an online profile, to do this you will need to enter your email address and general information and upload your resume.

Phone Interview

If your resume shows that your skills match the job you are interested in, you will be called for a brief phone interview. This interview will clarify the information on your resume and allow them to clarify anything they may have questions about. After this screening you will be asked to take an online assessment test.

East West Bank’s Psychometric Tests

The assessment tests are used to make sure that the skills you need for the position are up to par, and ensure your personality is a good fit for the company. Online assessment tests are a frequently used tool by hiring teams to make certain that they focus on the correct job candidates. You may have to take several tests depending on the position you have applied for.

The most common tests given by East West Bank are:

• Numerical Reasoning Test – For those who will be in positions that require working with numbers, you will most likely be given this test. This will measure your ability to work with numerical information presented in graphs, as it applies to answer questions about percentages, ratios, and basic arithmetic.
• Verbal Reasoning Test – Any position that is customer-facing or involves a certain level of skill with communication is subject to a verbal reasoning test. To see how well you understand verbal demands, and how extensive your vocabulary is, you will be given several brief sentences and will need to answer questions about the information. This can vary from comparing analogies, to determining if something is true or false based on the information you have available.
• Situational Judgment Test (SJT) – The various scenarios will vary by job, but to get an idea of your work style and how well it suits the company, you will be given this test. It is made up of various workplace scenarios, and you must determine the best course of action in the answers provided.
• Personality Questionnaire – To make sure you have the attributes they desire, you will be given a brief personality test. This test will help determine your dominant traits and based on these will predict your chances of success in the position you have applied for.

The online tests will vary in content based on the position you are testing for, and for some positions, there may be additional skills-based testing required.

Interviews

The final step is an on-site interview with East West Bank management. The interview will be behavior focused to be sure you have a chance of long-term success with the bank and to make sure you will represent the values they stand by. The questions may focus on your drives and ambition, as well as your performance at previous jobs. Using the STAR method (situation, task, action, result) will help you give thoroughly thought out answers, and help you start a dialogue with the hiring manager.

How to Prepare for East West Bank’s Assessments?

To keep moving through the hiring process you will need to do as well as possible on the assessment tests. Therefore, it is necessary to take time out to prepare yourself for the online assessment tests. Practice your math skills to make sure they are on point, you can do this with resources you may be able to find online. If you are concerned about your level of verbal skills, try working on crossword puzzles, this can help increase your verbal understanding.

Situational judgment tests and personality tests do not have “right” or “wrong” answers, which can make them harder to prepare for. You can give yourself an edge by learning as much as you can about the Bank and its corporate culture. This will help indicate which attributes they are looking for and give you an idea of the way they like to see things done.

Taking some time to prepare yourself for the online tests will pay off as you accept your new position with East West Bank.