Family Dollar Assessment Test, Recruitment Process & Interviews Online Preparation – 2025

What Is Family Dollar?

Family Dollar is a discount store that sells various products, including groceries, toys, home goods, and electronics, at value prices. The company was founded in 1959 in Charlotte, North Carolina, and was acquired by Dollar Tree in 2015. Today, the company has more than 8,200 locations across the United States.

Because Family Dollar is a subsidiary of Dollar Tree, the company upholds the same values and mission as its parent company. Those values are:

• Act with courtesy, integrity, and responsibility. It is essential for Family Dollar employees to always have a positive attitude when serving customers and collaborating with co-workers.
• Show respect to all people and the business. Employees at Family Dollar treat all co-workers and customers with respect, dignity, and honor.
• Always do the right thing for the right reasons. Family Dollar strives to do what is best for its employees, customers, and business.

Family Dollar locations are strategically placed in neighborhoods where customers need them most. The company strives to provide quality goods, most products between $1 to $10, so everyone has a convenient option for household essentials.

Working at Family Dollar

Family Dollar values its employees as much as its customers. They provide their associates several benefits, including:

• Paid time off
• Retirement planning
• DailyPay options
• Medical, dental, and vision insurance
• Life insurance
• Disability plans
• Health savings accounts
• Flexible spending accounts
• Travel assistance
• Wellness programs
• Parental leave
• Education assistance programs
• Employee stock purchase plans
• Discount programs

What Is Family Dollar’s Hiring Process?

Application Process

Family Dollar lists their open positions on its career website, allowing job seekers to browse roles and find one that suits their skillset and career goals. Once you find a job you would like to apply to, you will create an online profile with your contact and background information.

From there, you will be able to apply to specific positions, answer questions about your qualifications, and upload a resume.

Initial Interview

The hiring team will review your application and reach out to schedule an initial interview if they feel you would be a good candidate. This initial interview will be done by phone and will last about 30 minutes. They will ask questions about your past work experience, relevant skills, and why you want to work for Family Dollar.

Before this interview, prepare a few questions for the interviewer about the job requirements, company culture, and anything else you are curious about. Remember, you are also interviewing them to ensure this is where you want to work.

Family Dollar’s Aptitude Tests

After the initial interview, Family Dollar will ask qualified candidates to complete several assessments to further test their aptitudes and abilities. The first set of tests will be exams to test your verbal, mathematical, and abstract reasoning skills.

• Verbal Reasoning Test- The verbal reasoning test will ensure you have effective written communication skills. Because Family Dollar is customer-facing, these skills are critical for every employee. This test will present several passages you must read and answer questions about. For example, you may have to identify the text’s central message or decide whether a given conclusion is true or false based on the information. Check out our verbal reasoning page for helpful tips and free practice questions.
• Mathematical Reasoning Test – Mathematical skills are also crucial for Family Dollar employees to possess since they sell goods to customers. This test will describe a situation where a customer is buying products for a specified price. Your job will be to calculate the total amount owed and, in some cases, the change they will receive for their purchase. You will need to have a working understanding of basic mathematical operations and be able to work with decimals and fractions to do well on this test. Mathematical reasoning example questions are the best way to get prepared for the real assessment.
• Abstract Reasoning Exam – The last reasoning test you will take is the abstract reasoning test. This will assess your critical and logical thinking skills. The test will present a series of figures, and you must determine the pattern the figures follow and identify the next figure in the series.

Skills-Based Exams

In addition to the reasoning exams, applicants should also be prepared to take a skills-based exam. This test will vary depending on the job to which you are applying, but ill focus on specific skills you will need to possess or programs you will need to be familiar with to do your job well.

Here are a few examples of skills-based exams that you may encounter:

• Typing Test: The typing test is a common skill-based exam given to employees because all jobs require a basic level of computer literacy.
• Microsoft Excel: If you are working in spreadsheets, you may have to show your competency in Microsoft Excel by performing several functions and solving problems using the program.
• Supervisor Exam: If you are applying for a supervisor position, you will likely need to take an exam to prove that you have the leadership skills and personality traits to be successful.
• Customer Service Test: Customer Service tests are often given to applicants applying for customer-facing roles to ensure they have the skills and personality traits required, such as excellent communication skills and friendliness.

ACT WorkKeys Assessment

Sometimes, Family Dollar will use the ACT WorkKeys Assessment to test workplace skills that are important to employers. This will cover skills such as:

• Fit
• Talent
• Performance
• Mathematics
• Technology
• Business writing
• Listening for understanding
• Reading for information
• Locating information
• Teamwork

Family Dollar’s Personality Test

Family Dollar is also interested in your personality traits and characteristics. Because they are a customer-focused business, employees must have a friendly demeanor, excellent communication skills, and be approachable. This test will assess these qualities and more by presenting several statements you must agree or disagree with. Learn more about pre-employment personality tests.

Family Dollar’s Situational Judgement Test

In addition to your personality, Family Dollar wants to know your behavior in specific workplace scenarios. This exam will present a simulated scenario similar to one you may encounter on the job, and you will need to figure out the best way to respond. This will give the hiring team a better idea of how you act on the job, problem-solve, communicate, and work under pressure.

The hiring team is looking for candidates who respond professionally and act according to the company’s values. Be sure to keep those in mind when responding to the questions on the situational judgement questionnaire.

Final Interview

The last stage of the Family Dollar recruitment process is the final interview. This may be with one or more hiring team members and will focus primarily on your behavior and ability to perform the job functions.

The interviewer will ask questions about your past work experiences and will likely want details and examples of how you’ve behaved. For example, they may ask you to describe a time when you felt particularly stressed at work and how you responded to the situation.

Ahead of this interview, you will want to thoroughly research the company and decide why you want to work for them. This is our last chance to set ourselves apart from the other candidates, so it is essential to show why you want the job and why you are the best candidate for the position during this conversation.

How to Prepare for Family Dollar’s Tests?

Doing well on the various assessments during the Family Dollar pre-employment process is vital to succeeding. The company uses the scores on these tests to compare candidates and will screen out those who have not done as well.

Therefore, getting as high of a score as possible is essential. The best way to do that is by studying using resources such as online practice tests. These will provide sample questions you can work through to better understand what to expect on the exam.

Candidates who use these resources tend to build up their confidence and do better on the exams than those who did not prepare. Be sure you give yourself adequate time to study and use all the resources available to you.