Gap Assessment Tests, Hiring Process & Interviews Online Preparation – 2025

From internships for graduates to management positions, Gap, Inc. is attractive for job seekers. This page gives an overview of what it takes to get through the recruitment process and join their team. From directing you through the application process to providing tips for your interview, we provide all of the information you need in order to prepare. Let’s get started!

What Is Gap?

Gap (also known as The Gap, Inc., Gap Inc., or Gap) is a clothing store that specializes in American style and prides itself on their sustainable practices, welcoming work environment, and broad range of opportunities. Gap, Inc. is a parent company of several different brands, including Old Navy, GAP, Banana Republic, Athleta, and Gap Inc.

Gap offers a variety of incentives for their employees. Healthcare, retirement plans, tuition reimbursement, stock plans, volunteer opportunities, and adoption assistance are the basics of their benefits.

From store positions like sales and stock associates to joining the design or marketing teams, there are several different options for openings. Make sure to select an opening that fits your skills best.

What Is Gap’s Recruitment Process?

The hiring process for Gap includes a pre-employment initial screening. This includes the online application that you fill out through their website and application portal. After this, applicants complete various assessments that test to see if you have the aptitude and psychometrics to fit in. If your answers are what the store is looking for, then you move on to the interviews.

Step 1: Initial Screening

The online application is the basic information that you will need to provide Gap in order to obtain employment. This includes your personal information, experience, tax details, and what hours you are available to work. It’s important to be transparent and honest when answering the questions in this section.

Gap’s career website.

Step 2: Gap’s Assessments

There are three different types of assessment that you are likely to encounter during the Gap recruitment process. Depending on how quickly you are able to move through the questions, the exam(s) could take between fifteen and ninety minutes. In addition to the ones below, Gap also administers numerical tests, verbal tests, mechanical tests,and logical tests. These assessments are attempting to obtain a full picture of your personality, so make sure to take your time!

The three different assessments are:

• Background Questions:
  In this section, the company asks basic questions just to learn who you are as a person. Questions may range from “Where did you grow up?” to “How often would you cover shifts?”
• Situational Judgment Test (SJT)
  Situational Judgment Tests consist of various questions in response to workplace-related scenarios. This section of the assessment is quite lengthy. There are nine questions overall, but there are five different answers per question. Applicants rank their responses to the given scenarios from least to most likely.
• Personality Test
  Have you ever shopped at a Gap store? What are the employees like? This section of the assessment focuses on your personality in order to ascertain if you would be a good fit for the company. Not only do they get an insight into who you are, but you can gauge the overall expectations from you in the workplace environment. These questions will focus on the five different types of personalities: openness, neuroticism, conscientiousness, agreeableness, and extraversion.

Step 3: Gap’s Interview Process

Once your assessments have been looked at, it could take anywhere from a couple of days to a few weeks to be called for an interview. However, once the interview process begins, it won’t take long to finish!

First, a phone interview is conducted. Most likely, the store or district manager will call you. If you have never worked in a retail environment before, we suggest that you look up what the terms “up-sale” and “customer service” mean. These questions are basic, and the store wants to hear what your experiences have been.

After a phone interview, a face-to-face interview is conducted. The questions will be about the same, but this time you get to make eye contact and make longer explanations. When applying for seasonal positions, often this interview is a group interview. Four to six applicants participate in the same session—creating a fun, social environment.

Interview Tips for Gap:

• Brush-up on retail terminology.
• Look into Gap, Inc. history—they’ll be impressed.
• Answer all questions honestly, but Gap is looking for associates with creative abilities.

How to Prepare for the Gap Assessments?

Preparation for the Gap assessments don’t include studying like you did in high school. Practice answering personality questions and scenario examples. Just getting comfortable with the question format and topic will be all the preparation you need. You don’t need to change anything about yourself. You just need to be able to showcase your strengths and let your sparkling personality through!

Conclusion

Though the process may seem daunting, the Gap recruitment process is standard across the industry. Whether you’re applying for a corporate job or a sales associate position, these steps and tips are only part of what will bring you success in the process. Practice the tests and assessments in order to get better scores and stand out from other applicants. Fill out an application and prepare yourself for the interview. Practice makes perfect!