Kroger Assessment Tests, Hiring Process & Interviews Online Preparation – 2025

What Is Kroger?

Founded in 1883, Kroger is the largest grocery chain in the U.S. Retailers operating under the Kroger family umbrella include, Ruler Food, Fred Meyer, King Sooper, and Food 4 Less, to name just a few. As they’ve grown, Kroger has branched from grocery retailing, to multi-department stores, including clothing and jewelry. With stores in 34 states, the company currently employs 465,000, and is still growing. Currently sitting at number 17 on the Fortune 500 list, Kroger has also made the Forbes list of best places to work by offering benefits such as:

• Retirement packages
• Healthcare
• 401k
• Tuition reimbursement
• Discounts

Kroger offers opportunities beyond grocery retail. With it’s expanding business there are opportunities available in everything from ecommerce to pharmacy. The Kroger website allows you to search for jobs by location, and with Kroger advancing in the multi-department store sphere, there is most likely a job opportunity near you.

What Is Kroger’s Hiring Process?

The Kroger hiring process is very straight forward. Applications are available on the Kroger website. The website is user friendly and easy to navigate. For those applying in store, most Krogers have done away with paper applications. The stores now have a kiosk for job-seekers to access the online application. When applying online, you create an account, which allows you to save your progress. To apply for your position of choice, search by location on the Kroger jobs site. Immediately after the application is filled out you will be required to take a pre-employment test. Based on the results of the test, you may be offered a phone interview. If you pass the phone interview, an in-person interview may be scheduled. A background check and drug screening will be performed. If hired there is a training period of about two weeks.

Kroger’s Online Assessment Tests

Kroger uses online psychometric tests as a part of their recruitment strategy. They help ensure that the company is hiring individuals with the traits they find most suitable for the position. This assessment test has several components:

• Personality Test
  Kroger requires a personality test from all applicants. This test is used to ensure that all new hires properly represent the values that Kroger wishes to promote in its company culture. The test consists of multiple situational questions with answers varying from “strongly agree” to “strongly disagree”. Many of the questions require critical thinking, and are testing how the job-seeker relates to other people and their communication style.
• Situational Judgement Test (SJT)
  The situational judgement test is designed to see how you respond to situations that may occur in the workplace. Kroger uses these to test the critical thinking and problem-solving skills of the applicants, as well as determining how well they work with others. These assessments are usually multiple choice, and ask you to rank your answers from “least” to “most” effective. These tests may vary slightly, based on the position for which you are applying.
• Mechanical Aptitude Test
  For those applying for IT or engineering positions, Kroger has a mechanical aptitude test. This measures the applicants spatial awareness, and grasp of mechanical concepts.  Many of the questions on this multiple-choice test involve using mechanical or engineering principles to solve real world issues.
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Phone Interview

The phone interview is fairly short, and designed to help determine if an in person interview with the candidate is the correct next step. They ask a few basic questions, such as “what do you know about the company?” and for related job experience. In general the phone interviews take only a few minutes. A face to face interview may be scheduled at the same time.

In Person Interview

The face to face interview will go much more in depth than the phone interview. The Interviewer will ask questions that require detailed answers. Expect questions like:

• “What is your greatest strength/weakness?”
• “If X happened, how would you handle it?”
• “Why are you a good fit for this company?”
• “How do you define excellent customer service?”
• “What are your long-term goals?”

Kroger Values

As the Kroger family of retailers expands, they have established a set of core values that they pride themselves on. These values are things they search for in their employees, and what their interviews and pre-employment screenings are looking for:

• Honesty
• Integrity
• Respect
• Diversity
• Safety
• Inclusion

When seeking employment with Kroger, use these as a guide. If you keep the values of the company in mind, it helps smooth the hiring process, and takes the stress out of testing and interviewing. Know the company before you apply, and you have already started to prepare yourself. Happy job hunting.

How to Prepare for Kroger Interviews?

Whether it is a phone interview or a face to face interview, many of the tips to prepare yourself remain the same. Make sure you are familiar with the company, and their values. Be prepared to explain why you applied with them, beyond just needing a job. Practice interviewing so you can be confident in your interview. For questions such as “what is your greatest strength and greatest weakness?” think of a way to spin your weakness into something positive.

For a face to face interview, practice your posture so you appear professional.  Dress like you picture a future with the company. Don’t over do it, but dress to make a good impression.

Kroger’s Interview Questions Examples

• What makes you want to work at Kroger versus another retailer?
• At Kroger, we do our best to satisfy our customers, have you ever had to find a way to please an unhappy customer?
• Being able to work together as a team is important at every level in Kroger. What is your approach to keeping a team running smoothly?
• Where do you want to see your career with Kroger take you?
• What skills from past positions do you feel make you a good fit for a position with Kroger?

How to Prepare for Kroger’s Online Assessments?

When preparing to take the pre-employment assessment, be certain you know the company values. Many tests are tailored to the specific company, and the questions are meant to align with their business culture. For personality tests it is helpful to remember that your work persona is different than your casual persona, and take that into account in your answers. Practice makes perfect, there are resources online for practicing assessment tests, and these can be beneficial. Be certain your skill set is current, and take the time to familiarize yourself with the job requirements. Your skill level and familiarity with the job will be reflected in the assessment. Finally, remember to read the directions carefully before taking the test.