What Is Qatar Airways?
Qatar Airways is the flag carrier airline of Qatar and a member of the Oneworld Alliance. It is fully owned by the government of Qatar and is the largest shareholder of the International Airlines Group. It has the distinction of being the first Persian Gulf carrier to join one of the major airline alliances. Based out of Hamad International Airport, Qatar Airways flies to over 173 international destinations.
Qatar Airways employs more than 40,000 people within their 12 different businesses. With numerous different job families and a number of subcategories within those families, there are countless opportunities for employment at Qatar Airways. Employees of Qatar airlines are offered benefits including:
- Medical, dental, and vision coverage
- Travel discounts
- Employee discounts
- Retirement investment plans
- Maternity and paternity leave
- Employee assistance programs
What Is Qatar Airways’ Hiring Process?
Application Submission
The first step in the Qatar Airways assessment process is submitting your application through their online portal. Candidates must provide their updated CV, educational documents, and any required certifications. For certain positions like cabin crew and pilots, applicants need to meet specific requirements regarding age, height, and language proficiency. Ensure that your application is filled out completely, and don’t forget to list any additional languages you speak, which can give you a competitive edge.
Initial Interview (Phone/Video)
After successfully submitting your application, you may be invited for a phone or video interview. This screening interview is typically conducted by an HR representative who assesses your general competencies, motivation for applying to Qatar Airways, and fit for the company’s culture. Typical questions might include:
- “Why do you want to work for Qatar Airways?”
- “Can you describe a time you handled a difficult customer?”
This stage is critical for roles like cabin crew, where communication skills are paramount. Make sure to emphasize your customer service experience and your ability to work under pressure.
Qatar Airways’ Assessment Tests
Like many airlines, Qatar Airways may use psychometric testing to help pinpoint the best candidates. These tests will help create a personality profile and identify job-seekers with the right combination of cognitive abilities and personality traits to excel in the job. These tests may be given as a single test that is a combination of different questions, or as an individual test measuring one attribute. Pilots and cabin crew are usually given combination tests, but this may vary.
- Situational Judgment Test – This test will show how you approach challenging occurrences in the workplace. You will be presented with different situations, and you will either need to select the option that is closest to your own response or rate the responses from least to most effective.
- Personality Survey – The personality test is presented as a questionnaire. Depending on the format of the test you may need to select descriptive terms that you find best describe you, or rank descriptors in order of how well they describe you.
- Verbal Reasoning Test – Verbal reasoning is a measure of how well you comprehend written information, and your ability to draw accurate conclusions. This test measures this ability by presenting you with short paragraphs, followed by true or false statements. You must use the information you are given to determine if the statements are true, false, or if there is not enough information to draw a conclusion. This test has a time limit and will shut off when that limit is reached.
- Numerical Reasoning – This is a combination of word problems and graphs that helps demonstrate how well you are able to work with numbers. You will be given numbers in tables, and you will need to use these to solve the word problems by finding the correct function and calculating the answer. This test is multiple-choice.
- Abstract Reasoning – This is a measure of your fluid thinking abilities. You will need to identify patterns in changing shapes and find the shape that is missing or comes next in the sequence. This test is multiple-choice, and you will have a time limit.
These aptitude and personality tests are usually given by Talent Q.
Qatar Airways English Test
For candidates applying for cabin crew positions, passing the Qatar Airways English test is essential. The test is designed to assess your command of the English language through reading comprehension, grammar exercises, and essay writing.
- Reading Comprehension: You will be given a passage and asked to answer multiple-choice questions based on the text.
- Grammar: You must complete exercises that test your ability to identify grammatical errors or choose the correct form of a word.
- Essay Writing: Topics might include ethics in the workplace, your personal qualities, or a description of your biggest achievement. Be concise and ensure your writing is clear and well-structured.
Proficiency in English is crucial for cabin crew members as they communicate with international passengers. Preparing thoroughly for the Qatar Airways English test will help ensure you succeed.
Assessment Day: Group Exercises and Reach Test
For candidates who pass the initial tests, Assessment Day typically follows. During this day, candidates participate in group exercises designed to test their ability to work as part of a team. These exercises involve solving problems, collaborating with others, and demonstrating leadership without dominating the conversation. For cabin crew, this day also includes the reach test, where candidates must prove they can reach a height of 212 cm (with their arm raised) to ensure they can access the aircraft’s overhead bins(How to be cabin crew).
The group exercises also involve situational judgement tasks, where you are presented with real-life scenarios that might occur in the workplace. Your ability to handle these situations calmly and professionally is assessed. Candidates who stand out during these exercises typically display teamwork, communication, and decision-making skills.
Technical and Simulator Assessments (Pilots)
For pilots, there are additional assessments specific to the job’s technical nature. These include:
- Simulator Test: Pilots are assessed on their ability to handle flight simulators, focusing on hand-eye coordination, multitasking, and situational awareness. This is a key part of the Qatar Airways assessment test for pilots and can make or break your application.
- Technical Interview: During this interview, pilots will be quizzed on their technical knowledge and problem-solving abilities. Be prepared to answer questions related to flight systems, navigation, and emergency protocols.
Final Interview
The final stage is the one-on-one interview. Here, candidates are assessed on their overall fit for the role. For cabin crew, this might include questions on customer service and handling difficult passengers, while pilots may be asked technical questions related to flying and flight safety. The interview typically lasts about 10 minutes, during which your documents are reviewed, and recruiters assess your confidence and communication skills.
How to Prepare for Qatar Airways’ Assessments?
You need to be prepared for whatever the recruitment process holds. This includes the assessment tests. You can make sure you are ready to tackle any assessment tests by preparing beforehand. If you know your skill with numbers is weak, take practice tests using word problems. You can do the same for other aspects of the test, verbal reasoning can be helped by word puzzles and crosswords, or you can find resources online designed to help students that may be helpful in improving your skills. Put together a practice test using your resources, and set a timer, so you get used to working under a time limit.
Think of the personality test as a chance for the recruiters to get to know who you are at work. Answer the questions honestly, but always approach them as you would if you were truly on the clock. This approach could make a difference in some of your answers and generate a more accurate workplace personality profile.
