Salesforce Assessment Tests, Hiring Process & Interviews Online Preparation – 2025

What Is Salesforce?

Salesforce is an American-based software company that has more than 50,000 employees. They provide customer relationship management services and enterprise applications focused on marketing automation, analytics, customer service, and application development.

Salesforce has five core values that are at the heart of their business:

• Trust: Salesforce is committed to holding trusted stakeholder relationships, building a reliable infrastructure, and providing data privacy.
• Customer Success: The company puts its customers first and guides them to deliver transformative outcomes and mutual success.
• Innovation: Salesforce employees apply creativity and continuous learning to transform what they do.
• Equality: Salesforce is working toward a more sustainable, equal, and inclusive world.
• Sustainability: The company is committed to helping accelerate the journey to net-zero.

Working at Salesforce

Salesforce employees enjoy a flexible working environment focused on connection and productivity no matter your work environment. The company also focuses on the well-being of its employees. They offer a wellness and benefits program, Camp B-Well, to prioritize health and happiness, allowing their employees to put their health and their families first.

What Is Salesforce’s Recruitment Process?

Online Application

The first step in the recruitment process is to complete an online application and upload a CV. This form will ask you for personal information such as contact details, educational background, and previous work experience.

You will also need to answer a few long-form questions that speak to your motivations for applying and give you a chance to provide more detail about your skills.

Video Interview

If the hiring team thinks you would be a good fit for the role, you will complete a video interview. This interview will learn more about you and why you would be a great addition to the company. They will likely ask some behavior-based questions, so be prepared to draw on a few examples.

Technical Test

If you are applying for a technical position, they will ask you to take an exam that assesses your level of expertise in that area. Salesforce takes this approach with their candidates to compare applicants objectively.

The hiring manager will give you notice of any technical tests to have enough time to prepare.

Salesforce’s Aptitude Tests

Regardless of role, all candidates will take various aptitude tests to show they have the required skill set for the company. Some of the exams that you can expect to take include:

• Logical Reasoning Test – The logical reasoning test will measure your problem-solving skills and ability to think analytically. The test may be deductive, in which you will work through word problems, or inductive, where you will identify patterns in sequences.
• Verbal Reasoning Test – The verbal reasoning test will examine your comprehension and language skills. You will read several passages and determine the validity of a given statement based on the provided information. You may also need to evaluate the strength of an argument or identify assumptions.
• Numerical Reasoning Test – The numerical reasoning test will assess your ability to understand and interpret data. You will receive graphs, tables, equations, or charts and answer multiple-choice questions about the information.
• Diagrammatic Reasoning Test – The diagrammatic reasoning test will examine your understanding of operational rules. Here you will work with a series of inputs, processes, and outputs.

Interviews

The next stage in the recruitment process is the interview stage. You may have multiple interviews with team members, hiring managers, and team leaders during this stage. You may also have a mixture of one-on-one interviews and panel discussions.

These interviews will focus on role-specific questions. They will likely ask you behavior-based and competency-based questions to ensure that you have the skills to perform the job.

They are also looking to understand your values and ensure that they align with the company. It is essential to do your research to tailor your responses to highlight those traits.

Lastly, Salesforce is looking for confident candidates who can stand out in an interview. Understand your personal brand and be prepared to sell yourself to the hiring team.

Salesforce’s Assessment Center

The final stage of the hiring process is the assessment center. This event will likely consist of group activities, a case study exercise, and a presentation.

In the group exercise, you will work with other candidates to solve a workplace issue. The hiring team will be examining your teamwork, leadership, and communication skills during this activity.

The hiring manager will give you a specific topic and some information to review for the case study and presentation. You will then need to give a brief presentation on the information.

How to Prepare for Salesforce’s Assessments?

Salesforce is looking for candidates who have the proper skillset and have future potential with the company. You want to show them that you are the best candidate for the position by standing out from the rest of the applicants.

The best way to do this is to do well on the assessments. Salesforce uses its assessments to determine your ability to do the duties required of the position and ensure that your values align with the companies.

To perform at your best, you should prepare for these exams beforehand. There are online resources that give you an idea of questions the assessor will ask during the interviews and give you tips for the assessment center activities.

There are also sample tests that you can take online to help you practice for the online technical and aptitude tests. Though the aptitude tests are not overly difficult, seeing example questions ahead of time can help you understand what the real test will be like and help you mentally prepare for the exam.

Standing out from the other applicants by doing well on these tests will significantly increase your chances of advancing through the recruitment process.